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Online Interpreter Training FAQ

This article will answer questions on training courses for Interpretation and Translation, how to signup, information sessions, certificate designation and requirements, ILSAT, CILISAT, what languages are tested, enrolment support and payment.

Question/item

Templates/ FAQ Response

1.    Program Requirements

What is the difference between Interpretation and Translation?

Interpretation is oral (spoken word) and translation is written (documents)

What are the pre-requisites for me to take the program?

 

Related questions:

1.     What language level do I need to take this course?

2.     What supplies do I need to take this course?

Language Level Requirements:

 

ESL: Completed ALL ESL levels

CLB: Level 8 +

IELTS: Level 7 +

 

Equipment requirements: Computer with internet, a headset (a way to listen to the program and a microphone to record yourself), and access to a dictionary (online or book)

What is required for me to obtain the MCIS Professional Community Interpreter Certificate?

 

Related Questions:

1.     Is the ILSAT/CILISAT fee included in the cost of the training?

You are required to take the MCIS Interpreter Training and take either the ILSAT or CILISAT exam to obtain the program certificate. The cost of the ILSAT or CILISAT is NOT included in the cost of the training.

 

 

What is the designation on the certificate?

Professional Community Interpreter

2.   ILSAT and CILISAT

What is the difference between the ILSAT and CILISAT test?

The two tests are developed by two different organizations but are both government approved tests:

 

Developed by the Ministry of Citizenship & Immigration, the ILSAT is a formal language test for interested candidates to acquire professional certification as a community interpreter in various social service sectors.

 

CISOC developed the Community Interpreter Language and Interpreting Skills Assessment Tool (CILISAT) in order to evaluate the language and interpretation proficiencies of people applying for certification as community interpreters.

Is MCIS offering the ILSAT or CILISAT test at this time?

At the moment, MCIS is not administering the test due to COVID-19. However, if you would still like to complete the test, CITG Canada is offering the CILISAT exam completely in online format. Please see the following link to sign up for the exam: https://www.citgcanada.org/cilisat-test

 

You can also check the websites of the organizations overseeing the tests to see if other centers are open for testing:

 

CILISAT: http://www.cisoc.net/en/cilisat_testingcentres

ILSAT: http://www.acrosslanguages.org/language-testing/training-centres/

What languages can be tested under the CILISAT test?

Albanian

Amharic

Arabic

Bengali

Bosnian

Burmese

Cambodian/Khmer

Cantonese

Chin

Croatian

Central Africa Swahili

Dari

East Africa Swahili

French

German

Greek

Haitian Creole

Hindi

Hungarian

Italian

Japanese

Karen

Kinyarwanda

Korean

Kurdish Sorani

Kurdish Kurmanji

Lingala

Mandarin

Nepali

Oromo

Pashto

Persian / Farsi

Polish

Portuguese

Punjabi Gurmukhi

Punjabi Perso-Arabic

Romanian

Russian

Serbian

Sinhalese

Somali

Spanish

Tagalog

Tamil

Tigrigna

Turkish

Twi

Ukrainian

Urdu

Vietnamese

What languages can be tested under the ILSAT test?

Albanian

Amharic

Arabic

Armenian

Assyrian

Bengali

Bulgarian

Burmese

Bosnian

Cambodian

Cantonese

Creole (Haitian)

Czech

Dari

Dinka

Dutch

Farsi

Finnish

French

German

Greek

 

Gujarati

Hebrew

Hindi

Hungarian

Indonesian

Italian

Japanese

Karen

Kinyarwanda

Korean

Kurdish Sorani

Kurdish Badini

Lingala

Low German

Macedonian

Mandarin

Nepali

Nuer

Oromo

Pashto

Polish

Portuguese

Punjabi (Gurmukhi)

Punjabi (Perso-Arabic Script)

Romanian

Russian

Serbo-Croatian

Sinhala

Slovak

Slovenian

Somali

Spanish

Swahili

Tagalog

Tamil

Thai

Tigrigna

Turkish

Twi

Ukrainian

Urdu

Vietnamese

What are some ways to practice for ILSAT/CILISAT?

Practice by yourself

Take some sample tests and assess your skills: https://training.mcislanguages.com/login/index.php

 

Steps for self-practice:

Step1: follow the provided link and select create new account or login if you have an account.

Step 2: Enroll yourself in our Language Assessment Prepartion – it’s FREE

 

LAP – Language Assessment Preparation (ILSAT/CILISAT)

About the Program

Is MCIS offering on-site classes right now?

At the moment, MCIS is not offering on-site courses due to COVID-19. However, we are still offering our courses online.

How long is the program?

 

Related Questions:

1.     How long do I have access to the program?

2.     How long will it take me to compete the program?

3.     Can I extend my enrolment?

Trainees are given 90 days of access to the Interpreter Training Program (12 full weeks). The program typically takes individuals 6 – 8 weeks to complete the course. MCIS recommends dedicating 5 – 10 hours to the course each week.

 

 

Yes, Extension is possible, for a fee.

Will I receive academic support throughout the course?

 

Related questions:

1.     If I have a question about the lessons, homework, or tests, who do I ask?

2.     Can someone help me with technology issues related to the training?

If you would like to speak with someone on anything relating to accessing the materials or the contact, please contact our training department at (416)467-3097 ext 500 or email training@mcis.on.ca.

 

Our Training Coordinators will be able to give you some academic support.

1.      

 

How does the enrolment process work?

Step 1: Apply for course here: https://www.mcislanguages.com/programs-training/interpreter-training-application/

Step 2: You will be prompted to make the full payment; if ready, proceed to pay online using your credit card in a secured website.

Step 3: Receive instructions and Welcome Email to begin course within 24-48 hours.

Step 4: Engagement team will contact you about payment method.

Step 5: Once payment is agreed upon, you will be sent your (first) invoice.

Step 6: Pay invoice.

Step 7: Receive instructions and Welcome Email to begin course within 24-48 hours.

 

*Please note: once you receive the welcome email, this is the first day of your 12-week enrolment.

How do I pay my invoice?

Your invoice should be sent to the email you provided in your application form.

Once you open the email, there should be a button on the invoice saying “Pay Invoice.” Please select this button.

The button will take you to a secure link where you can input your credit card or debit visa details.

What other methods of payment are acceptable?

1.     MCIS accepts E-transfer: send an email transfer with the amount specified in the invoice to bills@mcis.on.ca and then share the password in an email to bills@mcis.on.ca which will allow the Finance Department to accept the payment.

2.     MCIS accepts mailed cheques: Please make out cheques to MULTILINGUAL COMMUNITY INTERPRETER SERVICES (ON) and mail it to the following address:

 

789 Don Mills Rd,

Suite 1010, Toronto

ON M3C 1T5

What is the next start date for the online training course?

The online Language Interpreter Training has a flexible start date. Once you receive your Welcome Email (refer to step 5 of the enrolment process) that is the official start date of the three month access course.

What is the format of the course?

The course is offered as a self-paced program using interactive pre-recorded lessons. There is the option to pause and start lessons at any point, which allows flexible study times.

What topics does the course cover?

The course is divided into three sections: The Fundamentals, Legal Interpretation, and Medical Interpretation.

 

Topics including:

Fundamentals

1.     Code of ethics for interpreters

2.     Applied code of ethics

3.     Consecutive Interpreting

4.     Simultaneous Interpreting

5.     Accuracy in Interpreting

6.     Memory, Focus, and Assertiveness

7.     Cultural Awareness and Challenges to Impartiality

8.     Technology in Interpreting

Legal Interpretation

1.     Introduction to the Canadian Legal System

2.     The Court Interpreter

3.     Layout and Key Players

4.     Protocol, Etiquette and Decorum

5.     A day in Court

6.     The Family and the Law

7.     Civil Law

8.     Criminal Law

Medical Interpretation

1.     Introduction to Healthcare Interpreting

2.     Terminology, Body Systems and Procedures

3.     The Interpreter in Context

4.     Interpreting in Mental Health Settings

5.     Safety, Self-Care and Vicarious Trauma

6.     Public Health Interpreting

7.     Decorum, Assertiveness and Professionalism

What homework am I expected to complete?

 

Related Questions:

1.     Do Homework assignments have specific deadlines?

In the Interpreter Training, you are expected to complete:

 

11 quizzes

4 assignments

1 glossary assignment

8 audio language labs

3 sectional exams

 

All assignments are marked for completion and can be submitted anytime during the 90-day enrolment.

What is the link to sign up for the course?

https://www.mcislanguages.com/programs-training/interpreter-training-application/

     

How can I get more information about the interpreter training program?

Related Questions:

1.     Where can I sign up for the monthly information session?

You can receive more in-depth information about our training programs at our monthly information session. You can sign up for our information session at the following link: https://www.mcislanguages.com/programs-training/information-session/

Where can I receive the information session information, if I am unable to attend?

Please see the following link for a recorded version of our information session: https://www.youtube.com/watch?v=mslIkk5MYjw&feature=youtu.be

What are the continued competence courses offered at MCIS?

Interpretation:

  • Cardiovascular Disease Training (CVD)
  • Interpreting for LGBTQIA Newcomers (LGBTQIA)
  • Anti-Oppression Training (AO)
  • Interpreting for Survivors of Human Trafficking (HT)
  • Interpreting for Survivors of Sexual Violence (SV)
  • Remote Interpretation Training (RIT)
  • Mental Health and Autism (MHA) – not recommended for someone who has taken OLIT

 

Translation:

  • Managing a Translation Business (MTB)
  • Introduction to Localization (L10N)
  • Introduction to Transcription (TRXN)
  • Introduction to AVT-Subtitling (AVTS)
  • Introduction to Advertising Translation (ADVT)
  • Introduction to Technical and Scientific Translation (TECH)
  • Introduction to Business Translation (BUSN)
  • Introduction to Financial Translation (FIN)

Why am I transferred to CITG if my language combination is English <> Mandarin or Cantonese?

Currently, MCIS are not training individuals whose main language combination includes Mandarin or Cantonese. MCIS is referring all trainees with Mandarin or Cantonese to our training partner, CITG Canada. They share the same training curriculum as MCIS, but provide instructions in both English and Chinese, and address challenges specific to English <> Chinese interpreters.

 

To sign up with CITG Canada, please visit their application form at:

https://www.citgcanada.org/form

Will I get a job after taking this training?

After completing the program and taking the ILSAT or CILISAT, you are encouraged to apply to join MCIS’ roster and other Language Services Provider (LSP) organization’s rosters.

However, MCIS cannot accommodate all applicants as we do hire based on recruitment needs. Being a Professional Freelance Interpreter will allow you to apply and potentially work at multiple agencies.

 

You can apply to join MCIS’ roster here: https://www.mcislanguages.com/careers/freelancer/application/

Cost and Refunds

What is the MCIS refund policy?

 

Related questions:

1.     Can I get my money back if I do not like the program?

2.     Can I get my money back if the program is too difficult for me?

The MCIS Training Refund Policy is that we do not offer refunds after one full week of the individual having access to the material, that includes whether they access the material or not.

What are the available payment options?

 

Related questions:

1.     Does the training cost money?

2.     How much does the training cost?

The full cost of the course is $850 + HST. MCIS offers instalment payment options which can be seen below:

 

Option 1: One payment of $850 + HST

Option 2: Two monthly instalments of $425 + HST

Option 3: Three monthly instalments of $283.34 + HST